Privacy policy
The data controller is Creative.Fotoateliér, Holická 156/49, 779 00 Olomouc, Czech Republic (company ID to be added), e-mail info@creativefotostudio.cz. This document describes what data we process, why, for how long, and your rights.
What we process and why
We only process data needed to deliver the service or required by law.
- Bookings and orders — name, e-mail, phone (performance of contract).
- Billing data — tax documents are kept for 10 years (legal obligation).
- Photos uploaded for printing — deleted automatically within 30 days of completing the order.
- Reviews — name and text published only after approval.
- Marketing — only with your explicit consent (revocable at any time).
Processors
Only vetted processors handle the data, under data-processing agreements:
- Postmark (ActiveCampaign, USA) — transactional e-mail; Standard Contractual Clauses (SCC).
- Google — Tag Manager / Analytics only with your consent; reCAPTCHA as form protection.
- GoPay — payment gateway (online payments launching soon).
- Hosting — operated in the EU (details added at launch).
Cookies
Essential cookies keep the site working (sign-in, bookings) and always run. Analytics cookies start only after your consent — change your choice via the “Cookie settings” link in the footer.
- cf_customer — customer sign-in (essential, max. 30 days).
- cf_consent — stores your cookie choice (180 days).
- _ga, _ga_* — Google Analytics (only after consent, up to 2 years).
Your rights
Contact us any time at info@creativefotostudio.cz. You have the right to:
- access your data and get a copy (the My account section offers an export too),
- rectification of inaccurate data,
- erasure (anonymisation) — tax documents must be retained by law,
- data portability,
- object to processing and withdraw consent,
- lodge a complaint with the Czech DPA (uoou.gov.cz).